Privacy Policy

1. Who we are

Sintax (“we”, “us”, or “our”) is a software engineering agency based in Karachi, Pakistan. This Privacy Policy explains how we collect, use, and protect information when you visit our website or contact us about our services.

2. Information we collect

We may collect:

• Contact details you submit (name, email, phone, company, and project details)
• Technical data such as browser type, device, and approximate location derived from IP address
• Usage data about how you navigate our marketing website

We do not sell personal information.

3. How we use information

• To respond to inquiries and schedule consultations
• To provide proposals, trials, and ongoing project communication
• To improve our website and service offerings
• To meet legal or contractual obligations where required

4. Sharing

We may share limited data with trusted processors that help us operate (for example email, hosting, or analytics tools), under confidentiality and security commitments. We may also disclose information if required by law.

5. Client systems & NDA work

When we build or operate software for clients, production data is handled under separate agreements and NDAs. Those systems are not covered by this website policy alone; project-specific terms apply.

6. Data retention & security

We retain inquiry and project communication records for as long as needed to deliver services and resolve disputes, then delete or anonymize them where practical. We use reasonable technical and organizational measures to protect information, but no method of transmission is fully secure.

7. Your choices

You may request access, correction, or deletion of personal information we hold about you by emailing us. You may also ask us to stop marketing communications at any time.

8. Contact

Questions about this policy: sintax.enterprise@gmail.com